TERMS AND CONDITIONS FOR LOOPI AI
Effective Date: October 6, 2025
Website: www.loopiai.com
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of services provided by Loopi AI I/S (“Loopi AI,” “we,” “our,” or “us”).
By using our website, software, or services, you agree to be bound by these Terms.
If you do not agree, you may not use our services.
2. Our Services
Loopi AI provides AI-powered systems that help businesses automate communication, booking, and reputation management.
Our services include (but are not limited to):
AI receptionists and voice agents
Chatbots and website widgets
Google review automation tools
Lead reactivation and outreach campaigns
AI setup, customization, and integration with third-party platforms
We may also provide supporting services such as onboarding, configuration, campaign management, and performance reporting.
Each specific service may be governed by a separate written agreement or order form between the client and Loopi AI.
3. Eligibility
Our services are intended exclusively for businesses and organizations.
You must:
Be at least 18 years old.
Be authorized to enter binding agreements on behalf of your company.
We do not provide services to individuals for personal or household use.
4. Payment Terms
Services may be offered under subscriptions, one-time fees, or performance-based billing depending on the agreement.
We may offer free trials, after which normal billing applies.
No refunds are provided once services have been delivered, activated, or campaigns initiated.
Billing is processed weekly or monthly via Stripe or another agreed method.
Late or failed payments may result in suspension or termination of services.
For ongoing or recurring services, you authorize Loopi AI to automatically charge the designated payment method on file until cancellation.
5. User Responsibilities
By using our services, you agree to:
Use the services only for lawful business purposes.
Not use AI systems for harmful, abusive, defamatory, or misleading content.
Not attempt to reverse engineer, resell, or exploit our technology.
Ensure that your use of customer or lead data complies with applicable laws, including GDPR, CAN-SPAM, CCPA, and other marketing and privacy regulations.
Obtain and maintain any required customer consents before providing data to Loopi AI.
Not introduce malicious software, scripts, or code that could interfere with system operation.
You are solely responsible for the accuracy and legality of the data, content, or instructions you provide.
6. Our Rights
We may suspend or terminate access immediately if you breach these Terms, misuse the services, or fail to pay.
We may modify, update, or discontinue services with reasonable prior notice when feasible.
We may refuse service to businesses engaged in illegal, unethical, or high-risk activities.
We may provide updates or improvements to AI systems, which may alter behavior, voice models, or integrations, without prior notice.
7. Intellectual Property
Loopi AI owns all rights, titles, and interests in its software, models, systems, and technology — including any improvements made during client engagements.
You retain ownership of your business data, prompts, and campaign results.
We grant you a non-exclusive, revocable license to use Loopi AI’s technology strictly for your internal business purposes and within the agreed scope.
AI-generated outputs are provided “as is.” They may contain inaccuracies and should not be relied upon as factual, legal, or financial advice. Use them at your own risk.
8. Third-Party Integrations
Our services may integrate with third-party tools (e.g., Google, Meta, OpenAI, Twilio, Stripe, GoHighLevel, Make).
Loopi AI is not responsible for the operation, data handling, or reliability of third-party platforms.
Your use of such integrations is subject to their respective terms and privacy policies.
9. Disclaimer of Warranties
Our services are provided “as is” and “as available.”
We do not warrant uninterrupted, secure, or error-free operation.
AI outputs and automations may generate inaccurate, incomplete, or inappropriate responses.
Loopi AI disclaims all responsibility for damages or decisions made based on such content.
10. Limitation of Liability
To the maximum extent permitted by law:
Loopi AI is not liable for indirect, incidental, or consequential losses, including lost profits, lost opportunities, or reputational harm.
Our total cumulative liability for any claim shall not exceed the total amount you paid in the three (3) months preceding the claim.
We are not responsible for issues caused by third-party services, integrations, or client-provided data.
11. Confidentiality
Both parties must treat all non-public business information as confidential.
Loopi AI may share necessary information with trusted sub-processors or technical partners solely to deliver services, in compliance with data protection laws.
12. Termination
You may cancel services at any time by written notice or through your account representative.
Loopi AI may terminate services for breach, non-payment, or misuse.
Upon termination:
All licenses granted to you will immediately end.
Outstanding fees remain payable.
Client data may be deleted within 30 days unless required by law or requested otherwise.
Termination does not affect accrued rights or obligations prior to termination.
13. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with Danish law.
Any dispute arising under these Terms shall be resolved by the courts of Denmark.
14. Changes to These Terms
We may update these Terms periodically. Updates take effect upon posting to our website with a new effective date.
Material changes will be communicated in advance. Continued use after changes constitutes acceptance.
15. Contact
Loopi AI I/S
📍 Fløjstrupvej 159, 8330 Beder, Denmark
📧 [email protected]
📞 +45 42 61 01 02
CVR: 45581969
© 2025 Loopi AI I/S. All rights reserved.
