TERMS AND CONDITIONS FOR LOOPI AI
Effective Date: September 2, 2025
Website: www.loopiai.com
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of services provided by Loopi AI I/S (“Loopi AI,” “we,” “our,” or “us”). By using our website or services, you agree to be bound by these Terms. If you do not agree, you may not use our services.
2. Our Services
Loopi AI provides AI-powered receptionists, chatbots, and lead reactivation tools that help businesses automate customer communication and meeting booking. Services may include outreach through SMS, email, and other digital channels, as well as integrations with third-party platforms.
3. Eligibility
Our services are intended exclusively for businesses.
You must be at least 18 years old and authorized to enter contracts on behalf of your business.
We do not provide services to individuals for personal use.
4. Payment Terms
Services may be offered under subscriptions, one-time fees, or performance-based billing depending on the agreement.
We may offer free trials, after which normal billing applies.
No refunds are provided once services have been delivered or campaigns initiated.
Billing is processed weekly or monthly via Stripe or another payment method as agreed.
Late or failed payments may result in suspension or termination of services.
5. User Responsibilities
By using our services, you agree that you will:
Only use the services for lawful business purposes.
Not misuse AI for harmful, abusive, discriminatory, or misleading content.
Not attempt to exploit or overload the system.
Ensure that your use of customer data (e.g. lead lists) complies with GDPR, spam laws, and other marketing regulations.
Not infringe on the intellectual property rights of third parties.
6. Our Rights
We may suspend or terminate your access immediately if you misuse the services, fail to pay, or breach these Terms.
We reserve the right to modify, update, or discontinue services with prior notice when reasonable.
We may refuse service to businesses engaged in illegal or unethical practices.
7. Intellectual Property
Loopi AI owns all rights to its platform, brand, technology, and service content.
You retain ownership of your business data, campaigns, and any AI-generated outputs created for you.
AI outputs are provided “as is” and may not always be accurate. They are used at your own risk.
8. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free operation. AI-generated content may contain inaccuracies or errors, and Loopi AI disclaims all responsibility for outcomes based on such content.
9. Limitation of Liability
To the maximum extent permitted by law, Loopi AI is not liable for indirect damages, including lost profits, lost opportunities, or reputational harm.
Our total liability for any claim is limited to the amount you paid in the 3 months prior to the claim.
10. Termination
You may cancel your subscription or services at any time by contacting us.
We may suspend or terminate your account at any time if you breach these Terms or misuse the services.
Termination does not affect rights and obligations accrued prior to termination.
11. Governing Law and Disputes
These Terms are governed by Danish law. Any disputes arising under these Terms shall be resolved by the courts of Denmark.
12. Changes to the Terms
We may update these Terms from time to time. Updates will be posted on our website with a new effective date. If changes are material, we will notify you in advance. Continued use of the services after changes take effect constitutes acceptance.
13. Contact
For questions about these Terms, please contact:
Loopi AI I/S
📍 Fløjstrupvej 159, 8330 Beder, Denmark
📧 [email protected]
📞 +45 42 61 01 02
CVR: 45581969
© 2025 Loopi AI I/S. All rights reserved.