TERMS AND CONDITIONS FOR LOOPI AI
Effective Date: December 02, 2025
Website: www.loopiai.com
1. Introduction
These Terms & Conditions (“Terms”) apply to the use of services, software, websites, and technology provided by Loopi AI I/S (“Loopi AI,” “we,” “our,” or “us”).
By accessing or using our services, you agree to be bound by these Terms.
Services are intended exclusively for business use. You must be authorized to enter binding agreements on behalf of your organization.
2. Contract Hierarchy
If a separate Service Agreement is signed between the Client and Loopi AI, that Service Agreement shall prevail in the event of any conflict with these Terms.
These Terms supplement, but do not override, the Service Agreement.
3. Nature of Services
Loopi AI provides AI-powered tools and automation services including but not limited to:
AI receptionists / voice agents
Chat and messaging automation
Review generation automation
Lead outreach and meeting booking
Integrations with third-party platforms
Campaign setup, configuration, and reporting
Delivery may occur on a white-label basis, meaning the final customer (the “End-Client”) may not be aware Loopi AI is the service provider.
4. Reseller / White-Label Delivery
If the Client is delivering Loopi AI services to their own customers (“End-Clients”):
Communications must appear to originate from the End-Client
The Client is solely responsible for branding, sender identity, and message approval
End-Clients shall not contact Loopi AI directly
Loopi AI shall remain invisible to Leads and End-Clients
Loopi AI acts only as a Sub-processor under the Client’s instructions.
5. Payment Terms
Fees, billing frequency, and performance obligations are defined in the Service Agreement.
Payments that fail or become overdue may result in suspension or termination of services.
No refunds are provided once services are deployed, activated, or campaigns have begun.
6. Client Responsibilities (Including End-Clients)
The Client represents and warrants that:
(a) All leads provided to Loopi AI have a valid legal basis for communication (including consent under GDPR, CAN-SPAM, TCPA, CCPA, or relevant laws).
(b) The Client maintains complete documentation of such consent and will provide it upon request.
(c) The Client ensures all End-Clients comply with applicable laws and are clearly identified as the communication sender.
(d) Loopi AI shall not be named as the sender or point of contact in any communication.
(e) The Client provides accurate data, booking rules, and instructions.
The Client shall indemnify and hold Loopi AI harmless from claims, fines, or damages arising from:
illegal data use
invalid consent
failures by End-Clients
misleading branding or communication practices
7. Intellectual Property
Loopi AI owns all rights to its technology, systems, software, AI models, and campaign logic.
The Client owns its data, leads, brand assets, and campaign results.
A limited, revocable license is granted to use the technology only within the agreed commercial scope.
AI outputs are provided as is, without guarantee of accuracy.
8. Third-Party Platforms
Services may rely on platforms such as:
Google • Meta • Twilio • Stripe • OpenAI • GoHighLevel • Make.com
Loopi AI is not liable for outages, data handling, policies, or failures of such services.
Use of third-party services is subject to their terms and privacy rules.
9. Disclaimer of Warranties
All services are provided “as is” and “as available” without warranties of any kind.
AI may produce inaccurate, incomplete, or unexpected responses.
You assume full risk for business decisions based on outputs.
10. Limitation of Liability
To the maximum extent permitted by law:
Loopi AI is not liable for indirect losses, lost profits, or reputational harm
Total liability shall not exceed fees paid in the preceding 3 months
Loopi AI is not liable for no-shows by Leads or End-Client operational failures
11. Confidentiality
Both Parties must protect confidential business and personal data.
Loopi AI may disclose limited information to approved Sub-processors solely to deliver services.
12. Data Processing and Sub-Processing
Loopi AI processes personal data only:
as instructed by the Client
for the lawful benefit of the Client or its End-Clients
under a valid Data Processing Agreement (DPA)
Loopi AI may temporarily suspend processing if lawful basis for messaging cannot be proven.
13. Termination
Either Party may terminate services as defined in the Service Agreement.
Upon termination:
All earned fees remain payable
Access to services shall cease
Data may be deleted within 30 days unless required otherwise by law
End-Clients have no rights or claims against Loopi AI.
Disputes must be handled between the Client and its End-Clients exclusively.
14. Governing Law
These Terms are governed exclusively by Danish law.
Disputes shall be resolved in Danish courts.
15. Changes to Terms
Loopi AI may update these Terms periodically.
Material changes will be communicated in advance.
Continued use of services after updates constitutes acceptance.
16. Contact
Loopi AI I/S
Fløjstrupvej 159, 8330 Beder, Denmark
[email protected]
+45 42 61 01 02
CVR: 45581969
© Loopi AI I/S. All rights reserved.
